Our room was assigned on a smoking floor, totally fine, but this smoking floor hallway smelled unlike any smoking floor I have ever been on. Once again, I get it in ac at a big place, but also, not friendly five star service.
Ok, after you check in, with a front desk person who tells you nothing about the hotel and is more like a spirit airlines gate attendant, with no welcome beverage or treat (relatively standard at 5 stars), without telling you how to get to your room in the absolutely massive lobby you are inspected and questioned for your key by a security guard. 20 person wide, hour and a half line, for most of the day. From the start, if you've seen the videos of the lines at the airport in Amsterdam over the summer, that's what it looks like checking in to this place. Have you ever heard the saying a Philadelphia 9 is a new york 2? Well, that's sure applicable here. Whoever decided they could advertise this place as a 5 star has clearly never stayed anywhere besides a Hilton garden inn, which would actually be better. The 'five star' ocean casino and resort may as well assign themselves another star, because the only thing they're on par with is a motel 6 (except amada restaurant, that place deserves 1 from Michelin). Link to pics so I don't sound like a total nut here:
